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Frequently Asked questions (faqs)

Can I cancel my order?​

We do not accept cancellations, however, please reach out to us if there is a special reason as to why you may want to cancel.

I just got my order and it doesn't fit me, can I return it?

We do not accept return at this time. Please make sure to check our sizing guide before making a purchase.

How long will it take for my item to reach me?

After we ship out your parcel, the time it takes to reach you will depend on the delays and where you reside. Canada: 7-21 business days, USA: 3-12 business days, International: 3-5 weeks.

Are there duty/custom fees?

You may be subjected to duty and custom fees if you are purchasing outside of Canada, please be aware that we are not responsible for any costs that may incur.

How do you hoodies and crewnecks fit?

They are true to size and unisex​. Please check our sizing charts if you are unsure. 

What is the best way to contact Percy's Angels?

We reply quickest through Instagram or email.

Where is Percy's Angels located?

We are based in Vancouver BC!

Do you have a pickup option?

Yes! We have a pickup option in Richmond BC, it can be selected at checkout.

What charities does Percy's Angels support?

We support PANCAN and Canadian Liver Disease Society. We also occasionally donate portions to the Children's Hospital. 

How many people are in your team?

We are currently a team of two and are looking to expand soon. We are both full-time university students, so we thank you all for your patience with us. 

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